Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
An Auckland-based Field Service Engineer Technician will take responsibility for production equipment from installation through repairs and customer support. This full-time role covers coding, marking, laser and labelling technology for manufacturing, food and beverage, packaging and automation customers. Regular travel serves installations across New Zealand and Pacific Island territories, including Fiji, Samoa and Tahiti.
The work combines electronic and mechanical systems with software integration, often in sole charge. You will also train users and colleagues, test equipment and help resolve service enquiries. The company holds Immigration New Zealand accreditation to sponsor workers through the AEWV. Applicants must be already in New Zealand with immigration credentials to live and work there.
Your English CV should explain installations you completed independently, control software you integrated and faults you resolved. Organise your field service achievements in Build AI CV and include relevant testing and customer training experience.
Key Responsibilities
- Independently install advanced electronic and mechanical coding and vision equipment on production lines and integrate software controls.
- Take sole charge of coding and labelling software installations, using technical manuals, schematics, diagnostics and electrical principles.
- Train customers and internal service and sales colleagues in correct operating and safety procedures.
- Handle pre-sales, after-sales and help desk enquiries for customers and other field technicians.
- Diagnose and repair electrical and mechanical faults through parts replacement, wiring and modular component work, plus software and firmware upgrades.
- Conduct Factory Acceptance Testing before shipment and production test runs on customer premises.
- Perform scheduled follow-up servicing and maintenance to reduce downtime and lost production.
- Record stock movements and workflow information accurately and promptly.
Requirements & Eligibility
- Hold a university qualification relevant to the work.
- Bring at least 5 years of experience installing and supporting industrial coding and labelling technologies, including their control software.
- Demonstrate fault-finding skills when integrating coding software with coding and marking equipment.
- Be able to work remotely without supervision and willing to work outside normal hours, including an on-call roster.
- Hold a valid driver licence and keep a valid passport at all times.
- Possess immigration credentials to live and work in New Zealand.
Apply: Apply by email · WhatsApp
Visa guide: New Zealand AEWV Guide from Singapore | JobsAbroad