Cafe Duty Manager
Visa sponsorship
Hospitality · Auckland, New Zealand · Full-Time · $25 - $40/hr · Visa: Employer sponsored
Keeping a cafe organised during busy service takes a manager who can move between customer enquiries, team decisions and preparation standards. This full-time Cafe Duty Manager position in Auckland brings those responsibilities together, with oversight of coffee, food, payments and the daily condition of the premises.
You will organise colleagues' work, support training and keep supplies ready for service. Professional conduct matters throughout the shift, whether resolving a concern at the till or helping the team maintain food safety. Applicants needing employer-supported visa sponsorship may be considered.
Prepare an English CV that explains your shift leadership, cafe operations and coffee preparation experience. Present your hospitality experience with Build AI CV, using clear examples of the responsibilities you held.
Key Responsibilities
- Organise daily cafe service so customers receive a welcoming, professional experience; represent the business through appropriate conduct.
- Assign work to colleagues, assist them at busy times and contribute to staff training and consistent service standards.
- Oversee sales, till activity and customer payments, responding professionally to enquiries and concerns.
- Check the preparation and presentation of food, coffee and other drinks, including coffee product packing.
- Track supplies and replenish shelves and displays while maintaining hygiene and cleanliness throughout the cafe.
- Assist with opening and closing procedures, organise service and work spaces, and uphold food safety and workplace health and safety rules.
Requirements & Eligibility
- Experience in cafe work, hospitality, customer service or supervision is preferred; practical involvement in coordinating or supporting cafe operations must be demonstrated.
- Coffee preparation and barista skills are a strong advantage.
- A record of consistent, reliable and professional service to customers.
- Strong interpersonal skills and clear communication, with the ability to lead colleagues, support them and contribute as a team member.
- Confidence making independent decisions and accepting responsibility for operational work.
- A positive outlook, readiness to learn and willingness to accept additional responsibilities.
- Reliability, a strong work ethic and professional integrity, supported by appropriate personal presentation and conduct.
- Capacity to balance multiple tasks while working in a busy customer-facing environment.
- Knowledge of the requirements for food safety, hygiene and workplace health and safety.
- Availability for both weekend days or at least one Sunday.
- Authentic hospitality experience and employment history that can be verified.
- Must meet the applicable New Zealand employment and visa requirements.
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Visa guide: New Zealand AEWV Guide from Singapore | JobsAbroad