Restaurant Manager
Visa sponsorship
Hospitality · Christchurch, New Zealand · Full-Time · $29/hr · Visa: Employer sponsored
From reservations to the final cash-up, this Restaurant Manager role connects the guest experience with the performance of the floor team. Based in Christchurch, New Zealand, the permanent full-time position covers a busy restaurant where clear expectations, effective coaching and calm decisions keep service consistent.
You will guide local and international hospitality staff, coordinate with Directors and General Management, and turn feedback into practical improvements. Managing guest flow, responsible liquor service and reliable opening and closing routines are all part of the remit. Overseas candidates meeting the position criteria may be considered for employer-sponsored employment and immigration support.
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Key Responsibilities
- Direct front-of-house performance and give staff clear customer-service and operating expectations.
- Lead a team of local and international hospitality employees, coaching their development and giving constructive performance feedback.
- Manage opening, closing, daily cash-up and associated financial handling.
- Coordinate reservations and bookings, adjusting guest flow to maintain efficient service at peak times.
- Assist with staffing rosters and scheduling, keeping Directors and General Management informed.
- Apply workplace policies and operating procedures consistently across shifts.
- Recognise service shortcomings, resolve them promptly and support a professional, positive working environment.
- Develop guest relationships that encourage return visits and support initiatives to improve satisfaction and revenue.
- Oversee responsible alcohol service and adherence to relevant licensing requirements.
- Work with management on more efficient and consistent restaurant operations.
Requirements & Eligibility
- Minimum 2 years' experience as a restaurant manager or in a comparable senior hospitality role is required.
- Demonstrate front-of-house management experience and a proven ability to lead, train and develop hospitality employees.
- Understand busy, multi-sitting restaurant operations and manage guest flow effectively during peak trading.
- Bring excellent communication and interpersonal skills to a mature, professional approach to managing people.
- Show strong customer service and relationship-building ability, supported by working knowledge of hospitality service standards.
- Understand liquor service and licensing compliance soundly.
- Combine strong organisation and decision-making with calm, effective performance under pressure.
- Be willing to learn the venue's products, procedures and systems.
- Offer flexible availability for evenings and weekends.
- Be able to work a minimum of 30 hours per week across 5 days.
- Present genuine hospitality employment experience that can be verified.
- Where required, candidates must provide appropriate information or documentation supporting their professional background.
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