Retail Manager
Hospitality · Perth, WA, Australia · Full-Time · $80,000 - $85,000/yr · Visa: Ask us
This full-time Retail Manager position in Perth, Australia, combines hospitality leadership with responsibility for business performance. The manager oversees a busy operation, keeping service consistent while making practical decisions about staffing, purchasing and everyday expenditure.
Your remit extends from the store floor to sales analysis: leading employees, managing rosters, maintaining supplier relationships and turning operational findings into improvements. Food quality, customer enquiries and complaints, and compliance with safety requirements all need steady attention. Suitable overseas applicants are encouraged to apply.
When preparing your English CV, show how you managed team performance, labour costs and stock control in a high-volume business. Use Build AI CV to structure your management achievements alongside your hospitality systems experience.
Key Responsibilities
- Oversee daily business operations and direct activity on the store floor, maintaining consistent food quality, presentation and service.
- Monitor sales and profitability, analyse reports and identify ways to improve business performance.
- Implement revenue and efficiency improvements that support continuing business growth.
- Manage staff rosters, labour costs and operating expenditure.
- Recruit, induct and train employees, then provide coaching, mentoring and performance management to develop the team.
- Maintain high customer service standards and handle enquiries and complaints professionally.
- Control inventory and purchasing, carry out regular stocktakes and reduce wastage.
- Maintain effective working relationships with suppliers.
- Observe workplace health and safety requirements, food safety regulations and company policies.
- Keep accurate business and operational records.
Requirements & Eligibility
- Have a minimum 2 years of full-time experience as a Retail Manager, Café Manager or in a comparable hospitality management position.
- Bring experience managing a high-volume hospitality or retail business and leading a team of 10 or more employees.
- Be experienced in staff rostering, labour cost management, inventory control and purchasing.
- Demonstrate strong financial management and sales analysis skills, with the ability to resolve problems and make sound business decisions.
- Have excellent leadership and people management skills, supported by strong communication and customer service.
- Be experienced with POS systems and Microsoft Office; hospitality POS system experience is an advantage.
- Understand food safety and workplace health and safety requirements, and be available for weekends, evenings and public holidays.
- A relevant qualification in Hospitality, Business or Management is advantageous.
- A Food Safety Supervisor Certificate is desirable; a First Aid Certificate is also desirable.
- Experience opening new stores or managing multiple locations is advantageous.
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