Sales Support
Visa sponsorship
Sales & Marketing · Auckland, New Zealand · Full-Time · $25/hr · Visa: Employer sponsored
A customer conversation is only useful when the agreed actions are carried through. This Sales Support position in Auckland, New Zealand, centres on that follow-through: confirming needs, checking information and coordinating referrals until the work is complete. You will connect customers with coaches and operational colleagues while keeping records accurate.
The role combines relationship building with practical administration. It calls for someone who notices gaps in information, takes ownership of pending actions and uses sound judgement to resolve concerns. Sponsorship is available for suitable overseas candidates who satisfy the role requirements and applicable visa criteria.
Make your English CV specific about the customer enquiries you handled, the systems you used and how you kept referrals moving. You can shape a clear client-support CV with Build AI CV around examples of accurate, dependable follow-through.
Key Responsibilities
- Connect customers, coaches and internal colleagues as a reliable point of contact.
- Review needs arising from coaching discussions, confirm details directly with customers and progress agreed solutions.
- Capture and verify customer opportunities, then action and follow up leads promptly.
- Coordinate business referrals through to completion, monitoring pending tasks and taking responsibility for closure.
- Sustain customer and stakeholder relationships through clear, open and professional communication that represents the organisation positively.
- Resolve gaps or ambiguities in information and pass confirmed customer requirements accurately to the relevant teams.
- Apply sound judgement when addressing customer concerns and problems in the process.
- Keep customer and activity records accurate in the systems used by the business.
- Balance competing priorities without compromising accuracy, contributing to a collaborative team focused on dependable customer outcomes.
Requirements & Eligibility
- Bring previous experience in sales, customer service, client support or a comparable customer-facing environment.
- Communicate strongly in writing and speech, with confidence in professional conversations with customers.
- Build credibility and lasting customer relationships.
- Handle customer information with close attention to detail, verifying requirements and ensuring accurate follow-through.
- Combine excellent organisation and time management with the ability to manage several priorities and stakeholders.
- Take a proactive, accountable approach to service, maintaining a positive, customer-first mindset.
- Remain resilient and adaptable when work moves quickly.
- Use technology comfortably and be ready to learn unfamiliar systems.
- Apply strong critical-thinking and problem-solving skills.
- Collaborate effectively with the wider team and demonstrate reliability, professionalism and commitment to accurate customer outcomes.
Apply: Apply by email · WhatsApp
Visa guide: New Zealand AEWV Guide from Singapore | JobsAbroad