Waitstaff
Visa sponsorship
Hospitality · Newcastle, NSW, Australia · Full-Time · Discussed at interview · Visa: Employer sponsored
Keeping a dining section running smoothly takes attentive service as well as speed. This full-time Waitstaff role in Newcastle, New South Wales combines responsibility for your tables with close coordination across the restaurant floor, kitchen and bar.
You will guide guests through food and drink choices, record orders accurately and maintain a welcoming experience through busy sittings. Safe plate handling, orderly tables and professional responses to customer requests are integral to the work. Sponsorship is available to suitable overseas candidates, subject to the applicable requirements and eligibility.
Prepare an English CV that makes your restaurant service background, current RSA Certificate and computerised POS experience easy to identify. Build AI CV can help you organise your hospitality record; include examples of managing tables during busy service.
Key Responsibilities
- Provide a warm welcome and professional guest care, helping diners choose meals, wines and other beverages.
- Record orders correctly, communicate them to the relevant colleagues and process orders and payments through POS systems.
- Oversee your allocated tables and section, serving food and drinks promptly and helping run dishes during peak periods.
- Carry multiple plates safely; prepare tables and clear and reset them between sittings.
- Coordinate service with kitchen, bar and front-of-house colleagues and contribute to a cooperative team.
- Keep dining spaces tidy and well presented, responding professionally to customer requests and escalating issues when necessary.
- Observe responsible service requirements and workplace hygiene and safety procedures.
Requirements & Eligibility
- Experience as restaurant waitstaff or in food and beverage service, supported by a relevant hospitality qualification or equivalent industry experience.
- Demonstrated effectiveness in a busy, high-volume restaurant and confidence managing several tables and sittings.
- A strong customer service mindset, excellent verbal and interpersonal communication skills, and fluent English.
- Ability to carry three plates safely and a current RSA Certificate.
- Experience using computerised POS systems; wine and beverage knowledge will be highly regarded.
- Professional grooming and presentation, with a reliable, honest and well-spoken manner.
- Close attention to detail and the ability to stay composed under pressure.
- Flexible availability for weekdays, evenings and weekends, and willingness to contribute to a professional team environment.
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